Asset 3

Privacy Policy

Policy Version Number CMB09

About Data Collection, Cookies, and Your Choices.

Throughout this privacy policy, the terms "this site" or "the site", refers to this website. By continuing to use this site via a mobile application or web browser you acknowledge and agree to the terms outlined in this Privacy Policy.

Data Controller

The data controller of this website is Elite Studios Malta (Partnership), holder of Malta based registered VAT number MT 3245 8008.

Scope of This Privacy Policy

This Privacy Policy applies to all information that is collected through this site; it does not apply to any information that may be collected by other software, mobile applications or websites linked from this site. You should therefore also review the privacy statements of other software, mobile applications or websites that have been linked from this site and which you choose to navigate to so that you understand how those other software, mobile applications or websites collect, use, process, and share your information.

Collection of Submitted Information

When you submit a form (e.g. contact form) on our website, we collect technical and personal data including the date and time of submission, the page URL, your IP address, user agent string (browser and device details) and referrer URL. This information helps us identify spammers and their location, improve security, improve site performance, and fulfill legal obligations. Your data may be shared with trusted third-party services or authorities only as necessary. We also collect information you provide directly to us. For example we collect information when you make a purchase, fill out a form, leave a comment, request customer support or otherwise communicate with us. The types of information we may collect include your Name, Last Name and Email Address, Phone Number, Physical Address, and any other information you choose to provide.

Automatic Collection of Information

When you access or use this site, some information is automatically collected through our hosting infrastructure :
  • Statistical Information: We collect statistical data about website usage, including the number of visitors, page views, most visited pages, average number of pages viewed per visit, bandwidth usage, geographic traffic sources, browser types, operating systems, and referring websites.
  • Access Logs and Error Logs: We maintain access and error logs for security and troubleshooting. These logs include IP address information unless the visitor uses privacy tools or services that mask their IP. Logs are retained for a maximum of 30 days and are automatically deleted thereafter.
  • Purchase History: We process purchase information for sales handling and fraud prevention. This information includes contact information, billing details, delivery details, and goods or services purchased, and other info as provided by the user during checkout. Purchase records may include the buyer’s IP address, which helps us block fake transactions or BIN attacks originating from specific IPs.
  • Analytics Tracking We use Google Analytics to collect anonymized data about how visitors interact with our website. This includes information such as pages visited, time spent on site, and device type. The data helps us improve site performance and user experience. Google Analytics may set cookies in your browser; these are only activated after you provide consent via our cookie banner. You can learn more about how Google handles data by visiting Google’s Privacy Policy.

Use of Collected Information

We may use information about you for various purposes, including to:
  • Improve the website experience and performance;
  • Support marketing and advertising efforts;
  • Provide you with the service or product you requested;
  • Process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts, and administrative messages;
  • Respond to your comments, questions, and requests, and provide customer service;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • Retain your personal information to comply with legal obligations, prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, enforce our Terms of Use, and take other lawful actions.

Sharing of Information

We may share information about you in the following circumstances:
  • With our current and future partners, service providers, and any hired sub-contractors who assist in operating the website or fulfilling requests made through it;
  • In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or part of our business by another entity;
  • In response to lawful requests, such as those required by applicable legislation, regulation, or legal process;
  • If you request a delivery or shipping service: We will share your information with a courier or logistics company in order to have your order consigned;

Security of your Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We are aware of our responsibilities to protect the security, confidentiality and integrity of your information. Despite precautions, no physical or electronic security system is impenetrable. As a result, we cannot guarantee the security of our data, nor can we guarantee that the information you supply will always remain private.

Type of Cookies We Use

Cookies are small files placed on your computer, mobile device, or any other device you use to access this website. Cookie names may vary depending on your browser, device type, or software version, but their functions remain consistent with the descriptions provided in this policy. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain stored on your device even after you go offline and are retained until they expire or are manually deleted. Session Cookies are temporary and are automatically deleted as soon as you close your web browser. We use both types of cookies for the purposes set out below.
Necessary / Essential Cookies
woocommerce_cart_hash
  • Type: Session Cookie
  • Purpose: Helps the website determine when cart data has changed during a browsing session.
  • Why it's Essential: Tracks cart changes—without it, the cart wouldn't update properly.
woocommerce_items_in_cart
  • Type: Session Cookie
  • Purpose: Records whether items have been added to the cart during the session.
  • Why it's Essential: Maintains cart state across pages so the cart contents remain visible and functional.
wp_woocommerce_session_
  • Type: Persistent Cookie (expires after 2 days)
  • Purpose: Stores a unique session identifier that allows the system to retrieve cart information from the database.
  • Why it's Essential: Enables the website to associate a user with their cart, even if they navigate away and return.
Payment Security Cookie
  • Type: Persistent Cookie (expiry varies)
  • Why it's Essential: Used to store technical browser or device information and unique identifiers required to verify legitimate payment attempts, prevent fraud, and ensure the checkout process functions correctly.
Cookie Consent Dismissal Cookie
  • Type: Persistent Cookie
  • Purpose: Stores the user’s choice to close or dismiss the cookie notice or consent banner.
  • Why it’s Essential: Ensures the banner does not repeatedly appear after the user has acknowledged it. This cookie does not track user behaviour or store any personal data.
Caching Cookie
  • Type: Persistent Cookie
  • Purpose: Stores caching and performance-related preferences to help the website load efficiently for returning users.
  • Why it’s Essential: Ensures consistent site performance and reduces load times, improving the overall user experience.
Security Cookie
  • Type: Session Cookie
  • Purpose: Supports essential security functions such as session validation and protection against unauthorized access attempts.
  • Why it’s Essential: Maintains the security and integrity of user sessions, helping prevent malicious or automated access.
Optional Cookies
Besides the items listed here, please see also the next section - 3rd Party Technology.
Analytics Cookies (Google Analytics / Google Tag Manager)
Meta (Facebook) Pixel
  • Type: Persistent Cookie
  • Retention: Typically up to 90 days (depending on Meta’s configuration)
  • Purpose: Helps measure the effectiveness of our advertising by understanding how visitors interact with our website after viewing or clicking on our ads. This may include anonymized information such as page views, actions taken on the site, and device characteristics.
  • Activation: These cookies are only set after you accept marketing cookies via our cookie banner.

3rd Party Technology: Embedded content, tools or modules from other websites

Pages on this website may include embedded content from other websites. Embedded content or modules from other websites behaves in the exact same way as if the visitor had visited the other website directly. Thereby, visitors are advised to review and, if necessary, adjust their privacy settings with the relevant third‑party website to ensure they are comfortable with how their data may be collected, used, and processed.

Your Choices

  • Erasing Account Information: If you wish to delete your account and account history, please email us. Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain backup or archived copies of your information for a limited time, in accordance with our data retention policies.
  • Erasing Information Posted on this Website: If you wish to have any information you’ve submitted on this website deleted, please contact us.
  • Erasing Cookies: If you prefer to avoid the use of cookies on this website, you must first disable cookies in your browser settings and then delete any cookies stored by this site. Most browsers accept cookies by default, but you can configure them to remove or reject cookies. Please refer to your browser’s help function for detailed instructions. Instructions may vary depending on your browser or device. Disabling cookies may affect site functionality.

Changes to this Privacy Policy

We reserve the right to modify or amend this Privacy Policy at any time by posting the amended Policy here. All amended terms take effect upon posting. Each time you use this site, the current version of the Privacy Policy will govern your use.

Contact Information

We welcome your comments regarding our policy. If you believe that we have not adhered to this policy, or if you have any questions please contact us on info@elitestudiosmalta.com

Privacy Policy

Policy Version Number CMB00

About Data Collection, Cookies, and Your Choices.

Throughout this privacy policy, the terms “this site” or “the site”, refers to this website. By proceeding further to using this site via Mobile Application (Mobile App) or via a Web Browser (Internet Browser) you are agreeing to this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to all information that is collected through this site; it does not apply to any information that may be collected by other software, mobile applications or websites linked from this site. you should therefore also review the privacy statements of other software, mobile applications or websites that have been linked from this site and which you choose to navigate to so that you understand how those other software, mobile applications or websites collect, use and share your information.

Collection of Information you provide us

We collect information you provide directly to us. For example we collect information when you make a purchase, fill out a form, leave a comment, request customer support or otherwise communicate with us. The types of information we may collect include your Name, Last Name and Email Address, Phone Number, Physical Address, and any other information you choose to provide.

Automatic Collection of Information

When you access or use this site, some information is automatically collected, including:

  • Statistical Information: We keep statistical information about the use on this website including amount of visitors, number of page views and which pages get more attention, average number of pages per visit, bandwidth, countries that generate the most traffic, the type of browsers used, the type of operating systems used, and referring websites (sources).
  • Access Logs and Error Logs: We keep access logs and error logs for security and troubleshooting purposes. These logs include IP Address information of all website visitors, unless the visitor chooses to use a specific tool or service to hide his IP address. Logs are kept for a maximum of 30 days, after which they are permanently erased. Data included in those log files such as IP addresses is also automatically erased after 30 days.
  • Purchase History: We automatically track any purchases taking place on this site for sales handling purposes. Part of the purchase history that we store includes also they buyer’s IP address which is required for security purposes, for instant in the event that we wish to block faked purchases or a BIN attack from a specific IP.

Use of Collected Information

We may use information about you for various purposes, including to:

  • Keep you informed with promotional offers;
  • Improving the website experience and performance;
  • Marketing and advertising;
  • Support you and provide you the service or product you requested;
  • Process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities;
  • We retain your personal information to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, enforce our Terms of Use, and take other actions as permitted by law.

Student’s Privacy

During the checkout process, we ask the Parent / Guardian for consent to use pictures or videos involving the student for our advertising. Advertising may include website, social media, TV, or any other medium. If after giving us consent you change your mind, please contact us on info@elitestudiosmalta.com so that we may update our records accordingly.

Sharing of Information

We may share information about you as follows

  • Between and among our current and future partners and any hired sub-contractors;
  • In connection with, or during negotiations of, any merger, sale of our assets, financing or acquisition of all or a portion of our business by another party
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • With your consent or at your direction.

Security of your Personal Information

We will take reasonable precautions to protect your personal information from unauthorized access, use or disclosure. We are aware of our responsibilities to protect the security, confidentiality and integrity of your information. As effective as modern security practices are, no physical or electronic security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will always remain private.

Type of Cookies We Use

Cookies are files that are placed on your computer, mobile device or any other device that you use to access this website or other websites that similarly use cookies. We use these files to store non-personal information about your browsing history and activity on this website. Cookies we use do not contain personal identifiable information such as your name or your contact information. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
  • Type: Session Cookies
  • Purpose:These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. Without these cookies, the services cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
  • Type: Persistent Cookies
  • Purpose: These cookies allow us to remember choices you make when you use the website. The purpose of these cookies is to provide a more personal experience without having to re-enter your preferences every time you use the website.

Your Choices

  • Erasing Account Information: If you wish to delete your account and account history please email us, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
  • Erasing Information Posted on this Website: If you wish that we delete any type of information that you might have inserted on this website, such as a message or a comment in a fill-in form, please contact us.
  • Erasing Cookies: If you prefer to avoid the use of cookies on this website, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies by configuring your browser’s privacy settings (please refer to your browser’s help function to learn more about cookie controls). Note that if you disable cookies entirely, a portion of this site or specific functions of this site may not function properly.
  • Opting Out from Promotional Communications: you may opt out of receiving promotional communication by contacting us and asking to opt out. If you opt out, we may still send you non-promotional emails, such as those relating to your account.

Embedded content from other websites

Pages on this website may include embedded content (e.g. maps, videos, social media posts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Fonts

Some parts of our website may use Google Fonts. When end users visit a website that embeds Google Fonts, their browsers send HTTP requests to the Google Fonts Web API. The Google Fonts Web API serves the Google Fonts Cascading Style Sheets (CSS) and subsequently the font files specified in the CSS to the users. Such HTTP requests include (1) the IP address used by the respective user to access the Internet, (2) the requested URL on the Google server, and (3) HTTP headers including the user agent describing the website visitors’ Internet browser and operating system versions as well as the referer (i.e. the webpage on which the Google font is to be displayed). For clarity, Google does not use any information collected by Google Fonts to create profiles of end users or for targeted advertising.

Changes to this Privacy Policy

We reserves the right to modify or amend this Privacy Policy at any time by posting the amended Policy here. All amended terms take effect upon posting. Each time you use this site, the current version of the Privacy Policy will govern your use.

Contact Information

We welcome your comments regarding our policy. If you believe that we have not adhered to this policy, or if you have any questions please contact us on info@elitestudiosmalta.com